You’re running a business. You might be an agency helping your clients or you might want to increase revenue for your own business. It could be that you want to increase enquiries, or you run an e-commerce website and want more of your visitors to complete a purchase.
So how can I help?
As a freelance UX consultant, my skills and experience lie in UX (User Experience). This is all about the experience that people have when interacting with your business. It covers three basic areas:
- It’s about removing resistance to make it simple for people to complete a process such as signing up for an account or adding a product to their cart and going through a checkout process
- It’s about providing them with a story that takes them from a basic awareness of your existence through to trusting you sufficiently enough to part with something that they place a value on whether that’s simply their e-mail address or their cash in return for your products. This has to be done in steps
- It’s about making them think or do something different to achieve your business goals
My job is to write the story that will take your users from the bottom of this pyramid to the top.